Hello, I'm Ioannis Ioannou
Fintech & Payments Expert. 15+ Years of Innovation.
role: 'Technical Account Manager',
company: 'TSYS',
location: 'Cyprus'
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About Me
🏆 Fintech Expert
Results-oriented Technical Account Manager with 15+ years of experience in the payments and fintech sectors.
🚀 Results Driven
Proven ability to translate complex business needs into technical solutions, reduce incident volumes, and enhance operational performance.
💻 Core Technical Skills
Deep technical roots in programming and systems architecture, evolving into high-level solution design for complex payments ecosystems.
📈 Business Growth
Adept at identifying upsell opportunities and ensuring long-term commercial value for stakeholders.
🌟 Client Focus
Dedicated to improving client satisfaction and building lasting partnerships with high-profile clients.
🌍 Global Perspective
Experience working with diverse teams and international financial institutions across multiple regions.
Professional Journey
TSYS
Technical Account Manager
Nov 2023 - Present
Driving client success through expert guidance, relationship management, and strategic alignment of product features.
HPS / FINARTIX
Technical Business Consultant
2023
Provided technical consultation and business analysis for fintech solutions.
TSYS
Various Senior Roles
2008 - 2023
14+ years evolving from Programmer to Senior Technical Business Consultant. Subject Matter Expert on card management systems like PRIME.
Certifications
ISEB
Certificate in Requirements Engineering
BCS
Certificate in Requirements Engineering
Leadership
Consulting with Clients & Customer Service Excellence
Let's Connect
Have a project or opportunity in mind? Send me a message.